Welcome Page Guide

Welcome to the Friends of Lifeline Help Desk

What is the Friends of Lifeline?

The Friends of Lifeline is designed to help you find the right person (or business) for a job. Whether it's a plumber or an accountant, a computer technician or a chiropractor - you can find providers who others (like you) have referred.

We identified 3 scales important to people when looking for the right person for a job or service.

  • Quality - is the work/service of a high standard?
  • Reliability - was the provider dependable, on budget, & on time?
  • Integrity - did the provider seem ethical, honest, & charge a fair price?

Lifeline does not endorse the quality, reliability, and integrity of providers.

These are ratings from other members like you.

We give members these 3 scales to use as a rating system.

How have you previously looked for businesses?

It can be easy to find someone who provides the service you are after, but how do you know if they're any good? Finding someone who turns up on time and does a good job at a reasonable price is not so easy. To find a good person for a job, many people ask the advice of friends, family, or neighbours - but unless they've had a similar need recently they may not really know.

Friends of Lifeline takes the concept of asking your friends about their good experiences a step further. We can help you find an electrician who has been rated highly (for example). Lifeline does NOT rate any businesses - they are rated by other members, like you! And once you've worked with them, we ask you to rate them so we can improve future searches for other members.

Finding the right Business with Friends of Lifeline

Finding the right business to work with is easy.

Choosing your Provider

Every business you find listed here has promised to support Lifeline through a donation.
When you search for a service provider

  • Use the ratings and comments of others (Quality, Reliability, Integrity)
  • Support your community by choosing the businesses that help Lifeline!
Login first, then:
  1. Find the category for your service and select it (eg: "Trades and Handymen
  2. You'll be presented with a list of businesses who provide this service.
    You can see their average ratings, and how much they've supported Lifeline in the past (through donations).
  3. Click on the businesses you'd like to know more about. You'll see a short description of their service, and individual comments & ratings on past jobs
If you're interested in them, you can click "show me contact details" for their phone and email address.

Like any website, click "back" on your browser to go back to the last page with the list of service providers, so you can look at more.

Remember to support Lifeline - "assign" the job to the provider

When you tell us you found a provider for your job, you're helping Lifeline through the provider's donations and you can tell others how good they were.

So once you've decided on a business, please tell us (if necessary, come back to the Friends of Lifeline website and find the provider's contact details)
  1. Click "show me contact details" to see their contact details
  2. Click "Assign a job now" to provide basic details of your job with them.
When the job is finished, come back and rate the service you received (we'll remind you if you forget). Simply:
  • Click on "Manage your jobs" (on the right hand side)
  • Close the job, and rate the business on the 3 scales.
Thank you for helping others to find the best businesses.

Join Friends of Lifeline



Customer sign-up button

Why should I join?
» find local businesses reviewed by friends
» each business you review donates to Lifeline
» help people in your community just by using your computer
Business sign-up button

Benefits to your business:
» find new loyal customers
» generate your own good PR
» belong to a community helping people in need



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